Frequently Asked Questions
Communication is a company priority.
Welcome to Castile Kitchen & Bath’s FAQ page, where they aim to provide you with all the essential information you need for your upcoming renovation project. Whether you’re considering a kitchen overhaul or a bathroom revamp, Castile is here to address your queries and guide you through the remodeling process with clarity and expertise.
With a simple phone call. We’ll schedule a meeting, listen to your needs, and share our design ideas. Our years of practical field experience can really help you to realize a clear plan in accomplishing what you want. Be prepared to include anyone involved in the decision making process in this initial consultation meeting, and it’s helpful from a design perspective to have a sense of your project budget to help guide the design.
Your ideas, goals, preferred timeline, and budget are a great start. Pictures of design elements you like are helpful for better communicating your taste.
During our initial consultation, we’ll discuss the scope of work, the budget for the project, and the best time to start and finish the project. Then, we begin designing the kitchen or bathroom you’ve been dreaming of! We’ll begin drawing plans, looking at samples and coordinating colors. This is the fun part!
Each project is unique and will have its own timeline. Once your design is completed and the construction agreement has been signed, we will begin to order materials and build a schedule according to the delivery date and the availability of our team members. Within two weeks of this signing, we will have a detailed schedule completed, outlining the start date of your project to the final walkthrough, including all the details in between. With this information, you will have ample time to prepare before your project commences. Have personal plans? What if you have an upcoming event and don’t want to be disturbed with construction? No problem, just let us know, and we will take that into consideration as part of our planning process. Once your project has begun, we work diligently to adhere to our schedules, ensuring your project will be completed on time!
ABSOLUTELY! We have one of the best warranties in the business. Ask the other guys if they’re willing to back up their work for 5 years! As always, we will either answer your call or return it within a business day, and work hard to resolve any concerns promptly.
We will support a client’s request for particular subcontractors when possible. However, please keep in mind that we have searched all of Lane County to put together a team of the most qualified and economical subcontractors possible. Using a client’s friend as a subcontractor may cause delays if the chosen subcontractor’s skill level is not adequate or their other work interferes with our original scheduling outlined in your proposal.
Yes we do! As a team we commit to leaving all of our job sites clean and organized at the end of each and every day.
Yes and yes. We are a fully bonded, and insured, and licensed contractor with the State of Oregon. Our CCB# is 135422. Search the Construction Contractors Board for Oregon website to validate our information and any other contractor you are considering.
Unfortunately not, our insurance carrier won’t allow that. However, some homeowners “finish” their projects themselves, after we are off site. We’ve worked with clients who have done everything from painting to flooring after we have gone. We are happy to accommodate your needs.
No problem. We want you to be happy and sometimes your decisions change once things get started. Once the Construction Agreement has been signed any desired changes will be documented via a change order and any monetary charges will be presented. Before we implement the change we require a signed document from all parties concerned.
Permit applications, plans, inspections, etc. will be taken care of by our team. Even though we take care of these details we can not predict the cost of each permit. Permit fees will be billed to the client separately once a permit is submitted and opened.
Castile Kitchen & Bath accepts cash, personal checks, cashier’s checks, VISA, and MasterCard.
Remodeling Satisfaction
Are you ready to create a spacious kitchen area that is fit to entertain or an oasis of a bathroom? Call Castile Kitchen & Bath today! Castile Kitchen & Bath has been Lane County’s top-rated choice for kitchen and bath remodels for over 20 years.
